Re: Bury orange cable - Xfinity Help and Support Forums

Redmetal · ‎09-03-2019

Hi Comcast, got cable internet installed last week and cable was supposed to be buried by now. No one has come out to mark it or anything. Our neighbhor is an elderly gentleman and owns dogs who tend to mess with the wire. The lawn mowing folks also almost cut the cable. It has been a week and I haven't seen any movement with regards to the burying the cable. Can support help with this issue?

Comcast_Support · ‎09-08-2019

Greetings, Redmetal! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear that the drop has not been buried as of yet. That's certainly frustrating. Can you please send us a PM with your first and last name so we may further assist you?

To send a private message, please click my name "Comcast_Support" then select "Send a Message" on the right side.

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