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Bury my orange drop cord please

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Contributor

Bury my orange drop cord please

I have an orange drop cord that has been strung over my yard and driveway for three years plus now.  I need to start parking my car in my garage but the orange cord runs across the front of the garage. Please if you can't bury the cord in the yard can I get someone to come and tack up the cord on the front of the garage?  I have asked before to correct this problem but I have not gotten any assistance. 

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Expert

Re: Bury my orange drop cord please


@alagal wrote:

I have an orange drop cord that has been strung over my yard and driveway for three years plus now.  I need to start parking my car in my garage but the orange cord runs across the front of the garage. Please if you can't bury the cord in the yard can I get someone to come and tack up the cord on the front of the garage?  I have asked before to correct this problem but I have not gotten any assistance. 


Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

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Official Employee

Re: Bury my orange drop cord please

Greetings, @alagal! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that this cord is just in the way period! As a homeowner myself I know I would be frustrated having a cord laying all over my yard. I would like to have this looked further into. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Contributor

Re: Bury my orange drop cord please

I spoke to Comcast Michael who assured me that this problem would be resolved however, as in all of the other times that I have attempted to get help with this problem, nothing at all has been done. I was expecting to get a call to set up time to take care of this problem. I will probably have to hire a private contractor to come and take care of this problem. I am not a happy camper at all.