Community Forum

Bury my drop

New Poster

Bury my drop

Bury my drop
Official Employee

Re: Bury my drop

Hi, Mytvc-15. Thanks for posting and reaching out via this method of support. I can assist you in getting your line buried, no problem. Please send me a private message with your name and I will help from there. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Bury my drop

Please arrange to have the orange cable line buried in my yard. It had been hanging from a utility pole on one end stretching to our roof. Falling tree limbs knocked it down during a winter storm.
Official Employee

Re: Bury my drop

If it's hanging from a utility pole, we usually need to have the aerial line re-strung. I can help you with this. Please send me that private message and I will be glad to continue helping. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
 

Thank you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Bury my drop

The line was damaged due to another utility cutting tree limbs during winter weather. It was cut by a Comcast tech and he told me that they will bury the cable. I would like to schedule this ASAP.
Official Employee

Re: Bury my drop

It was a pleasure working with you, Mytvc-15. I'm glad that we were able to get everything taken care of for you. Thank you for your time and have a good one!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!