Thank you for visiting the forums! Sorry to hear about your issues.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello ddiehl1, I can assist you with getting a tech scheduled to come out and bury your cable. Can you please send me a private message with your full name, and account number by clicking on my name (ComcastAmir) and then "private message me"?
ddiehl1 wrote: Private message sent. Sorry it took this long to get back with you. I had jury duty this week.
I replied to your PM, please reach back out to me there for further assistance.