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Bury cable timeline?

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Bury cable timeline?

We had internet installed at our new home about 3 months ago. They ran a temporary line to the home and aid they'd be out to bury it " in a few weeks". 


The status online just says " delayed" since then. Our neighbors also have lines that need to be buried. 


How do we get Comcast out to bury the lines? We're entering into final grading and sod season and guaranteed the lines will get trashed by heavy equipment if they aren' buried in the next few weeks. 

Official Employee

Re: Bury cable timeline?

Hello huie8383. We appreciate you visiting and posting on our Forums. I can assist with submitting a ticket to our local Drop Bury team who can coordinate burying your drop cable. Please reach out to me via private message and include your full name so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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