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Bury cable cord 3rd request!!

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Bury cable cord 3rd request!!

Orange cable cord is still not buried, since Feb 2018.

went to X store they put in an order to bury <Edited. Personal Info>. No call received, no one has come to bury this cord in 7 months.  It’s a miracle that cord has not been severed by the lawn service.  I’ve been more than patient, this is terrible service.

Get back to me with a human being’s name and DIRECT PHONE NUMBER so this can be completed, do not give me the phone machine loop line.


<Edited. Personal Info>

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Official Employee

Re: Bury cable cord 3rd request!!

Hi, kaklein43 - Please make sure not to post any private information publicly. This is an open forum and everybody can see your post. I edited your post and removed the personal information. I would be happy to check the status of your drop bury request if you send me a private message with your full name and account holder's name. Click on my name ComcastElla, then click Send a message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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