I need desparate help to find a solution to burying my Comcast cable. I am currently undergoing a new construction project at my existing home. I have relocated the electrical lines and need a relocate and bury of my Comcast line. Between my wife, contractor and myself we have called 6 times since January and I have had 2 additional online chats with Comcast support. ALL TO NO AVAIL!!! I have logged 4 work order and can't even get a Comcast person to call back to schedule a service and understand what needs to be done. All customer service reps promise to help and understand the urgency but NEVER a follow-up.
Xcel Energy buried my electrical lines without issue but won't bury the Comcast lines for this reason: "Comcast DOES NOT pay their bills!"
PLEASE HELP!!! Who do I contact? How do I make this happen?