Hello TrishK311A. Thank you for joining the Xfinity Forums and for creating your first post. We thank you for being a long term customer! We appreciate all our customers, existing and new. Regarding promotional discounted offers, we offer an introductory rate for the first 6 months, 1 year, or 2 years depending upon the offer. After the introductory period offer expires, the price does go to what we call Everyday Price or regular rate. If you would like, I can assist you with an account review to see if there are any offers available to better suit your needs. If you would like this assistance, please send me a private message and include your full name so I can access your account. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message". There you can private message me.
Hi TrishK311A. I did not receive a private message from you. This thread is now locked. Please send a private message if you continue to need help with this, or create a new post if you need assistance with anything else. Thank you.