I have been trying for days to get in touch with a bulk account rep for an inquiry of a HOA bulk service to no avail. Being transferred from one person to another but nobody seems to be able to help. Also tried via website on the Xfinity Community page, same results, no answer whatsoever.
I apologize for the inconvenience you have described. I have escalated this issue to a colleague to further assist. He should reach out to you shortly. Thank you for your patience.
Hi pfon, thank you for reaching out and apologies about your experiences trying to talk to a bulk rep. I will send you a private message to further assist.