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Building has been erroneously marked as serviced by another provider

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Building has been erroneously marked as serviced by another provider

For some reason, a new construction condominium I am about to move into has been marked by Comcast as serviced by another provider.  This is absolutely not the case - the developer whom I bought the condo from swears they have no arrangement - and I believe him, because an exact same building next door gets Comcast service just fine.

 

I have spent hours on the phone with Comcast trying to get someone to re-evaluate the building, but have had no success.  They believe a mistake like that would not have been made.

 

Any suggestions on getting a re-evaluation?