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Broken pedestal box with exposed cables in my front yard

Regular Visitor

Broken pedestal box with exposed cables in my front yard

There is a broken pedestal box with exposed cables in my front yard. How do i get my pedesal box replaced?

 

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Expert

Re: Broken pedestal box with exposed cables in my front yard

Hi @jinusa,

No need to worry about the exposed wires, they are meant to be exposed to the elements. With that said, Comcast will fix that ASAP.

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

 

 




I am a volunteer Expert/Moderator, not an employee.


Official Employee

Re: Broken pedestal box with exposed cables in my front yard

Hello jinusa, I can assist you with getting your pedestal repaired. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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