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Broken Telecommunications Broadband box in yard

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New Poster

Broken Telecommunications Broadband box in yard

We have a smashed Telecommunications Broadband cylindrical "tower" box in our yard.  How do I request this be fixed/replaced?

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Official Employee

Re: Broken Telecommunications Broadband box in yard

Hi @JLoveIndy! Thanks for using the Xfinity Forum to report the damaged pedestal. I'd be happy to contact the line techs in your area so we can send someone out to have it replaced. I'll need to gather a few more details so they know the exact location of the pedestal. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address. 

 


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