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Billing

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New Poster

Billing

Does Xfinity plan to offer any sort of reduction/return of funds for "Sports Packages' when there are no sports available?

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Frequent Visitor

Re: Billing

Amen, but try and get a rep.

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Gold Problem Solver

Re: Billing


@jimmy2029 wrote: Does Xfinity plan to offer any sort of reduction/return of funds for "Sports Packages' when there are no sports available?

If you visit https://www.xfinity.com/prepare, click "Billing", then scroll down to and click "Can I get credited for the regional sports network fee on my bill since there are currently no live sports to watch?", you find:

 


The regional sports network fee is based on the costs Xfinity pays to carry regional sports channels in each area, regardless of what is or is not aired. Once the NBA, NHL, and MLB announce the course of action for their seasons, including the number of games that will be played, Xfinity could receive rebates or price adjustments from the regional sports networks. Just as we pass on costs of carrying these networks to our customers, we will also pass along any savings from rebates or price adjustments we receive.

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Frequent Visitor

Re: Billing

And who is tracking this?