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Billing

New Poster

Billing

I am having trouble paying my bill I had and automatic payment set up for tomorrow and now it is telling me that my payment method is unauthorized. It looks like it did this the last time I paid and I had the money in the account and they had already blocked the payment type.
Official Employee

Re: Billing

Hello Dthomas14, thanks for reaching out about this billing/payment concern. I would be more than happy to further look into this for you! Can you please send me a Private Message including the full name as it appears on the account and your full name if different?

 

To send me a Private Message, please click my name “ComcastAmira” and click “send a message".


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Billing

@Dthomas14, I did not hear back from you, so I will be locking this thread. Please be sure to send me a Private Message, if you still need assistance with this. If you need assistance with any new issues or concerns, please create a new Public post. Thank you!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!