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Billing

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Billing

My bill is crazy high from Comcast. I am a loyal customer and how do they reward you? Well they jack up your price which is already high to begin with because your so called special pricing is over. This company is for the birds. I will be looking for an alternative and pulling the plug on Comcast. No way I am sending them $200 every month this is insane.

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Official Employee

Re: Billing

Hello mikegagg. Welcome to the Xfinity Forums and thank you for creating your first post. We're sorry you feel that way. We certainly value your business and don't want to see you go. Regarding promotional discounted offers, we offer an introductory rate for the first 6 months, 1 year, or 2 years depending upon the offer. After the introductory period offer expires, the price does go to what we call Everyday Price or regular rate. If you would like, I can assist you with an account review to see if there are any offers available to better suit your needs. If you would like this assistance, please send me a private message and include your full name so I can access your account. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.

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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Billing

Hi mikegagg. Since I didn't get a response from you, this thread has been locked. Please don't hesitate to send a private message if you continue to need help with this, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!