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Billing and Payments

New Poster

Billing and Payments

Im seeing something about a debt forgiveness / Amnesty program?? Is this for real?? Ive talked to customer service like 4 times in the last week and a half. My purse was stolen and my bank accounts are frozen at the moment. I cant pay ANY bills not just yours. I need help to keep my services going till i can catch up.
Expert

Re: Billing and Payments

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Billing and Payments

 

Mabel138, there is a national amnesty program via our internet essential program. It is for low income families who have a past due balance with Comcast, but could otherwise qualify for the internet essentials program.