I called the 1-800-xfinity number to pay my bill and the agent tried to sell me Direct TV. I advised her I was not intrested in Direct TV again, she persisted so I hung up on her. Why is Comcast trying to sell Direct TV?
It shouldn't happen, but once in a while it does. A customer service person suggested to me that I might be happier with another company. That was a long time back, when they had local customer service.