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Billing Date / Rate increase

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Billing Date / Rate increase

I was told that my bill would increase next month as my agreement ends this month, but after logging in I see that the rate has increased by 30%.  Although I have enjoyed the service this level of price increase is too much.  Who can help to reduce this to help keep my billing consistent so I do not have to change providers???

Official Employee

Re: Billing Date / Rate increase

Hey ChnlSrfr174!


I'd be happy to see how I can help reduce your monthly rate. In order assist you, please send me a private message verifying the first and last name of the account holder, the phone number, street address, and the account number associated with your services.


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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