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Billing...Why is my bill $19.94 instead of the $9.95 a month?  Did it include Internet Essentials?  Do I need both...Comcast plus Internet get my internet?  


Re: Bill

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: Bill

Hi trudyscow9168, 


I can review your account to help address your billing concerns. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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