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Bill payment page will not load

Regular Visitor

Bill payment page will not load

Bill payment page will not load. This seems to be a national problem. Can anyone point me to a fix so bill payment page will load

New Poster

Re: Bill payment page will not load

I'm having the same issue.  Have you gotten a resolution?

Regular Visitor

Re: Bill payment page will not load

No. I spoke with tech support yesterday. The agent is "researching" the problem and will "get back to me." I will let you know if I get a fix.  BTW, does your modem have a slight humm or is it pretty silent.

New Poster

Re: Bill payment page will not load

I am having the same issue, yesterday and this morning.

 

Regular Visitor

Re: Bill payment page will not load

I have been having the samer issue as well. It's been happening since I signed up about 2 weeks ago.

Regular Visitor

Re: Bill payment page will not load

This is ridiculous. I added my wife to my account. She has her own username and password.  When I access her account, the bill payment screen loads when I click on Make a Payment. However, I cannot yet get my screen to load when I click on make a payment.

Regular Visitor

Re: Bill payment page will not load

See if this works for you.  The page you are trying to load is

https://payments.xfinity.com/new

DELETE the word new so that the page you are trying to reach is

https://payments.xfinity.com/

This worked for me.  See if it helps you. Good luck

New Poster

Re: Bill payment page will not load

9/29/2019 Same problem still persists, I guess. The billing payment page is not and will not loaded even after restarts and clear cookies!!!! Terrible! 

New Poster

Re: Bill payment page will not load

Nope, not working after deleting "new" Smiley Sad

Regular Visitor

Re: Bill payment page will not load

Try deleting the /new in the URL box. Then press Enter

https://payments.xfinity.com/new