My service has been spotty for awhile now, with at least one outage every other week or so. I've had an outage two days in a row now (the one yesterday was reported by someone and recognized by comcast as an outage, so it wasn't my router or modem that was the issue. I haven't checked for the outage that just happened.). I can accept my internet going out every now and then, except my bill keeps going up. This is unacceptable.
This isn't a troubleshooting request. The issue isn't with my equipment, the issue is with comcast's service and my bill being raised for no reason.