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Bill has doubled after promo.Ugghh!!

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Bill has doubled after promo.Ugghh!!

I have internet only and have been paying $39.99 per month. Apparently, a promo period, which I wasn't aware of, must have ended because my recent bill has jumped to a whopping, double-down of $79.95 per month. This is the cost of a bundle package with all providers. Can I receive the same internet service for what I have been paying or... must I disconnect, go to another provider, and sign up again in a year or so to get fair pricing? I have Ecobill & Auto pay... I'm of the opinion that $39.99 per month is more than ample payment for a single, simple, service. Xfinity can choose to keep a customer or be greedy and lose a customer to their competition. Any response would be appreciated. Regards.
Official Employee

Re: Bill has doubled after promo.Ugghh!!

Hi, Wyodak - I can check if we have any available promotions for your current tier of service. Please private message me your name, address, and a phone number. Thank you. 

Official Employee

Re: Bill has doubled after promo.Ugghh!!

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