Community Forum

Bill Payment

Regular Visitor

Bill Payment

A payment was posted to my account on May 14th (statement shows date as May 13th) in the amount of $20.02. The amount due before sending this payment was $36.02 which included my recurring monthly charge of $9.95 for the Internet Essentials and $20.02 for Instant T V that I
previously cancelled. Also, I did not authorize the payment. I should not have been charged $20.02 for Instant T V and would appreciate a swift response to this matter as well as a credit to my account for $20.02. Thanks so much. 🙂