I spoke with a customer service person a few weeks ago about this. He promised a call back...as you might imagine...no call back.
Is there a place where pricing is posted for product/services that are NOT the bait and switch offers? I absolutely refuse to get into an annual negotiation conversation with these people. I cannot seem to locate a URL where their services and costs are clearly listed. As I mentioned, I am NOT interested in the offers that time out and then your bill goes up double or more.