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Back out of promotional deal

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Back out of promotional deal


I signed up for xfinity last month and got called right before services started about a promotional deal. It turns out that deal included a lot of tv related things that I am not using. I would like return to an internet only plan that I started with.



Official Employee

Re: Back out of promotional deal

Hello DerekBoat, thank you for your patience. I am more than happy to assist you with making some changes to your account if you haven't already. Please reach back out to me here or send me a private message by clicking on my name, then click "Send a message" for further assistance. 

I am an Official Comcast Employee.
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