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BAD SERVICE - KEEP GETTING HUNG UP ON WHEN I CALL CUSTOMER SUPPORT

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BAD SERVICE - KEEP GETTING HUNG UP ON WHEN I CALL CUSTOMER SUPPORT

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Official Employee

Re: BAD SERVICE - KEEP GETTING HUNG UP ON WHEN I CALL CUSTOMER SUPPORT

Hello kath7, thank you for taking the time out to create a post regarding this concern. We want you to have the best experience possible while using any Xfinity product so please allow me the opportunity to get this problem corrected for you. To get started could you please send me a private message with your full name and account number by clicking on my name (ComcastAmir) and then click "Send a message"?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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