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Does autopay automatically take $5 off of your bill or are you charged the full amount and then credited ?
Official Employee

Re: Autopay

Hi amasarsky331. If you are subscribed to a plan that qualifies for the Ecobill and Autopay discount, this is applied automatically before your bill is printed. If you would like me to check your account plan and bill to clarify, I can assist. If needed, send me a private message and include your full name, service address, and account number so I can assist you.