Hi, I’m not home from May to August, can you change my internet into the cheapest one.
You can do that yourself with Seasonal Hold.
Seasonal/Vacation hold is available to an XFINITY customer whose account is current, with no outstanding charges. There also needs to be at least 10 months since the start of the last seasonal enrollment.
If you live in the Central Division the minimum hold time 90 days and the maximum hold time is 270 days.
If you live in the West Division or Northeast Division the minimum hold time is 90 days and the maximum hold time is 180 days.
For more information, or to see if you qualify for seasonal/vacation hold, call 1-800-XFINITY (1-800-934-6489) or check this link: https://comcastseasonal.com/
If you live in the West Division you need to contact Comcast directly.