Community Forum

Ask a question

New Poster

Ask a question

Returned from vacation. No bars on the Comcast Box , no illumination on the modem . Cable service continues throughout remainder of the House
Expert

Re: Ask a question

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Ask a question

Good evening, I can investigate this for you going forward. Would you like me to check your account for you?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!