Community Forum

Agents called to sell products and HUNG UP on me!

New Poster

Agents called to sell products and HUNG UP on me!

I have been receiving call from Comcast agents to try to sell me services I do not need, as soon as I told them I am not interested, they hung up on me. It has happened several times.

 

The ask is:

1. Not to call me and try to sell me services I do not need. If I need anything, I will call you. 

2. Not to hang up on me just becase I do not need what you are trying to sell. I have been polite so the least you can do is be professional and polite. 

Official Employee

Re: Agents called to sell products and HUNG UP on me!

Hello jamiekai. We apologize for your recent experience. I can assist with getting you on our Do Not Call list, for sales solicitations. I will pass along feedback regarding the hanging up behavior. Please send me a private message and include your full name, service address, and account number so I can assist you.