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Advertising 400Mbs x1 tripple play package, but refusing to honor the offer when signing up for it

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Advertising 400Mbs x1 tripple play package, but refusing to honor the offer when signing up for it

Advertising 400Mbs package for 169.99, but indicating it is an "advertising error", then selling you the same deal with 250 Mbs.

 

Disappointed to say the least....400mbs.JPG

Official Employee

Re: Advertising 400Mbs x1 tripple play package, but refusing to honor the offer when signing up f...

Hi waggellum. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with reviewing your account and check to see if we can access this offer or similar. To get started, please send me a private message and include your full name so I can access your account. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


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