Hi waggellum. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with reviewing your account and check to see if we can access this offer or similar. To get started, please send me a private message and include your full name so I can access your account. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
Hello waggellum. Thanks for private messaging us and allowing us to discuss your options. Due to elapsed time with no private message response, this thread has been locked. If you still need assistance with the matter, feel free to respond via private message or create a new post and our team would be more than happy to help you again.