Xfinity plant
Community Forum
Xfinity globe

Advanced notice about scheduled maintenance

New Poster

Advanced notice about scheduled maintenance

Is there a way to know when scheduled matintenance will take place? I work from home and often need to Skype with clients overseas late at night local time, so unexpected and prolonged outages are not only a major inconvenience, they damage my credibility with clients. Comcast, please, please, PLEASE notify your customed before planned outages so they can can acccordingly.

New Poster

Re: Advanced notice about scheduled maintenance

This is my first one. On a Friday morning!!!!!!!!!!! My whole morning routine and day is messed up now. Not cool Comcast!!!!!!
New Poster

Re: Advanced notice about scheduled maintenance

I will be checking into other internet providers. Not letting Comcast ruin another day.
Official Employee

Re: Advanced notice about scheduled maintenance

Hi all you can use the My Account app to  view  upcoming maintenance (within three days).

 

Thank you