Community Forum

Adding services to my account

New Poster

Adding services to my account

Hello,

Is there any way possible to get around having to physically call Customer Service to add services to my account. I feel like eveytime I speak to someone they always try and upsell me things I don't want. When I try and do it online, I get the "Contact Us..." page and its frustrating. All I wish to have is an affordable internet service. Can someone please help me?

Official Employee

Re: Adding services to my account

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!