You can add up to six users for no additional charge. See the following:
I'm having trouble adding an additional user name (I only have two as of now). I keep getting the same error message:
Please reload the page and try again."
It's not indicating that I'm not meeting the criteria - user name is available, password strength is "strong," security question chosen. Yet I keep getting the above message. Any clues?
Hello glenns2015. We appreciate you visiting and posting on our Forums. I am happy to help troubleshoot this issue. Have you tried this in a different web browser? Do you get the same message in a different browser?
@glenns2015, we are delighted to hear this! Please be sure to reach out to us for any future issues or concerns, we're here to help. Thank you for providing us with this update and we appreciate you being the best part of Comcast.