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Add child to account

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Add child to account

I’m wondering how to start an email account for my kids.  The only place I can find to add somewhere keeps asking me to email an invitation to them.  But that’s the problem.... I’m trying to start one in the first place.


Re: Add child to account

  1. Sign in to My Account as the primary user.
  2. Click the Users tab at the top of the page.
  3. Underneath the current user portals, select the option to Add a New User.
    Click add a new user
  4. Select the Create credentials option and click Continue
    Choose between sending an email invitation and create credentials
  5. Fill out the form with the new user's details, including their first and last name, a unique username and a password. Click Continue.
    • Note: Passwords must be 8-16 characters with no spaces and contain at least one letter and one number or special character.
  6. Keep billing permissions toggled to Off to grant them basic account access. Toggle billing permissions to On to enable billing access, which allows you to give the new user access to view, manage and pay your bill. After making a selection, click Continue.
    Toggle on or off for enabling billing access
  7. Set up a secret question and answer for username/password recovery purposes, and then click Create Account. A confirmation message will appear, showing you the newly added user along with their username and newly created email address.

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