Community Forum

Account Transfer

New Poster

Account Transfer

If I am moving and no longer need internet service, can I transfer my account to another person or do I have to cancel my service?

Official Employee

Re: Account Transfer

Hello AMiller5512. In the case that you no longer need service at the residence, and someone else would like the internet account, they will have to be setup with a new account, and you can close yours. If you need any username's transferred to the new account, we can assist with that, however you will need to be marked as authorized on the new account in order to do so,