Need to get back to Lorie Anne. Our chat was almost finished. rlg
There isn't anything we can do here. You'll need to go back to chat and tell whomever you connect with whoyou were chatting with.
Hi ronaldgreene761. Thank you for joining the Xfinity Forums and creating your first post! We're glad you're here.
Our chat support is a different platform than the forums. We do not have a way to put you in contact with this person. If you need any other assistance with your account or services, I can help. If needed, feel free to send me a private message and include your full name, service address, and account number so I can assist you.