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$5/month iPad promotion

Regular Visitor

$5/month iPad promotion

So i'm currently paying for the Double Play package as well as 2 Xfinity Mobile cellular lines every month. Regardless, i'm being told that i'm not eligible for the new $5/month iPad promotion because i dont have a home phone with Xfinity. I DON'T HAVE A LANDLINE PERIOD. I pay for 2 lines with Xfinity Mobile instead. Tell me how i'm not a good enough customer for you to pass along this simple promotion? My cable & internet contract expires in a few months. My decision to continue with Xfinity will depend on how you resolve this. I would hope keeping me and my $$$  is worth the $5/month iPad. Thank you

Official Employee

Re: $5/month iPad promotion

Hello bigjohnt, thanks for reaching out and I can assist you with this iPad concern! Can you please send me a Private Message including the account holder's full name as it appears on the bill and your full name if different?

 

To send me a Private Message, please click my name "ComcastAmira" then select "Send a Message" on the right side. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: $5/month iPad promotion

Please check your Private Messages
New Poster

Re: $5/month iPad promotion

I'm having the same issue. I'm paying for 2 lines on xfinity mobile have a double play premium package with 250mbs internet and am paying Comcast 250 a month and want the iPad as well.