So i'm currently paying for the Double Play package as well as 2 Xfinity Mobile cellular lines every month. Regardless, i'm being told that i'm not eligible for the new $5/month iPad promotion because i dont have a home phone with Xfinity. I DON'T HAVE A LANDLINE PERIOD. I pay for 2 lines with Xfinity Mobile instead. Tell me how i'm not a good enough customer for you to pass along this simple promotion? My cable & internet contract expires in a few months. My decision to continue with Xfinity will depend on how you resolve this. I would hope keeping me and my $$$ is worth the $5/month iPad. Thank you
Hello bigjohnt, thanks for reaching out and I can assist you with this iPad concern! Can you please send me a Private Message including the account holder's full name as it appears on the bill and your full name if different?
To send me a Private Message, please click my name "ComcastAmira" then select "Send a Message" on the right side.