I received an email this morning offering an iPad for $120 ($5 month for 120 months). When I click on the "Buy Now" button it loads a webpage. When I click on the webpage "Buy Now" button I get a screen that says "We're sorry, it looks like you'll need some help completing your order. Please call us at 1-877-680-7173 and we can help." Funny thing is nobody at that number seems to know what offer I'm talking about. I was bounced around a couple of departments before one employee said very definitively, "This isn't a Mobile offer. I need to transfer you." The next transfer was to a phone number that had a recording saying"This is an invalid number. Thank you." And, the line went dead... I've since called 1-877-680-7173 a couple more times and, again, nobody seems to know about this offer.
So, my question is simple, "HOW DO I ORDER THIS?"
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello FoMoCo21. I can assist with getting you more information about the iPad offer you received. Please send me a private message and include your full name, service address, and account number so I can access your account.