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4K XG1v4 Box re-sets/shuts off frequently

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4K XG1v4 Box re-sets/shuts off frequently

I received an AR AX014ANM by mail a couple of months ago. It worked perfectly until the last 2-3 weeks where it'll randomly shut down entirely or go through a reboot. This sometimes happens once ever few days to every few minutes.

 

When it goes down completely, I wiggle the power cord where it enters the unit and it sometimes resets. 

 

Anyone have any suggestions or should I just try to do a swap? Thanks.