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2 year contract

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2 year contract

My 2 year contract goes from 11/30/2018-11/30/2020,it includes free HBO and I was told  then by the executive costumer satisfaction Dept,Mrs Olga Villalobos to call by 4/15/2020 to extend the free HBO until the end of the contract,now I called her phone is disconnected, the agents that I spoke with do not know anything about it,I have been a costumer for more than 30 years,and I have put up with Comcast up until now, I can not pay $15.00 plus taxes,fees,and whatever you keep adding,I am already paying more than what I pay for my car, or my FPL bill.I have been told to take it or leave it,in spite of my long 30 year loyalty.