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why cannot register comcast essentials

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why cannot register comcast essentials

My internet bill is so heavy for my family. I find I am qualified for Comcast Essentials. But I do not meet the 90 days no use requirement because Comcast is the only service provider in my area. I think this 90 days rule is very unfair for users like me. Who can tell me how to apply that because the online application rejects me when I input my address.

Official Employee

Re: why cannot register comcast essentials


Hello janeinfl, unfortunately there is no way to bypass this requirement when signing up for Internet Essentials services. If you'd like I can look into your services and available promotions to see if we can save you money, please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" for further assistance. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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