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when will I recieve my money

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when will I recieve my money

I need someone to contact me regarding a issue. I made a payment and you also took another amount of money from my account without my authorization. I have started a ticket but was told I would receive a call but nothing yet this is illegal to do I did not overpay this was unauthorized. Please contact me your representatives have told me so many different things I do not know what is going on.
Silver Problem Solver

Re: when will I recieve my money

A payment reversal can take 3 business days. If they are unable to reverse the payment then the credit will just be applied to the next bill, so you may not owe anything next month. However, these are mostly customer to customer message boards, so we can't really look at your account to see what's going on.