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vacation hold for customers who cannot get the seasonal plan

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vacation hold for customers who cannot get the seasonal plan

Hi,

I would like to suspend my service while I am away but the "seasonal plan" is not available in my area.

 

I have a 3-in-1 bundle (internet, phone, TV).

 

What are my options?

Official Employee

Re: vacation hold for customers who cannot get the seasonal plan

Hi user0003, 

 

 

I can review your account to determine if there are any other options available to you at this time. In order assist you, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the full account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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