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update marketing communications

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Frequent Visitor

update marketing communications

I cannot get into the link Xfinity sent me to opt out of marketing communications. Is there another way to get to customer preference center vs https://customer.infinity.com/#/users/me/notifications. That link does not exist. Do I have to call them?

Official Employee

Re: update marketing communications

 

Hello Hufnagle01, are you receiving these notification in your Comcast email or on through your app? Are these marketing communications being mailed to you? 

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Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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Frequent Visitor

Re: update marketing communications

ALL SET

Highlighted
Official Employee

Re: update marketing communications

Awesome! I am glad that you were able to get this problem sorted out, have a good day. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!