Community Forum

tv box

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

tv box

I am being charged for a box I do not have.   I have called and e-mail them but there it is on my bill.   If you look at my bill you will see 1 tvbox

Official Employee

Re: tv box

Hello mjohnson1. I can assist with reviewing your account for this equipment you have mentioned. Please send me a private message and include your full name, service address, and account number so I can access your account.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!