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tv box

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tv box

I am being charged for a box I do not have.   I have called and e-mail them but there it is on my bill.   If you look at my bill you will see 1 tvbox

Official Employee

Re: tv box

Hello mjohnson1. I can assist with reviewing your account for this equipment you have mentioned. Please send me a private message and include your full name, service address, and account number so I can access your account.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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