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transfer of services that did not occur

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transfer of services that did not occur

I spoke with one of your representatives last week. I informed them I was moving . they told me that a technician had to come to set up my services at my new residence. This WAS supposed to occur last Friday , September 15, 2017 between 10-12 noon. The technician did not come, nor was there a call to me to let me know why. I have had no service from September 13, 2017, no phone, internet or cable. I'm very disappointed. I want this resolved immediately.

Richard Kennedy

Official Employee

Re: transfer of services that did not occur

Hello nikkaken22. We apologize for the mishap. I can take a look into your transfer of service and work to get you installed. Please send me a private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
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