sprinklers pipes broken by burried cable

[mjm723]

Comcast re-wired my home and burried the cable. They used a pronged shovel of sort and made 2 different breaks to my underground sprinkler lines.

who do i contact to put in a claim. I have photos of cable and broken pipes right under them.

Repairman said it definately was from too comcast used to bury cable.

[Nerdburg]

Thank you for visiting the forums! Sorry to hear about your issues. 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

[mjm723]

Thanks, hope to hear from someone. Not very pleased with their customer service after over 30 years as a customer they don't seem to improve customer service.  

Always get someone from another country with kids crying in background and no real answers.

thanks again for response

[mjm723]

As usual, Comcast customer service did not get back to me.

They should re-name this service as Comcast Dis-Service..

How a multi billion dollar company can continue to have such poor service and do nothing about it amazes me????

[ComcastPhill]

Hi mjm723, I can help review this further for you. Could you please send me a private message with your account information (your name and phone number).

Thank you