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service ticket

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service ticket

I was given a ticket # for a service rep. How do I check the progress of it?

Official Employee

Re: service ticket



I can check on the status of your service ticket. Can you please reach out in a private message providing the following information and the ticket number so I can access your account? 


Your first and last name

The full account number or phone number associated with your services


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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