Community Forum

security

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

security

Is "NED customer service" real, or spam? I received an email sayng I had a secure message regarding my account from them. Who are they?

Expert

Re: security


rsmaloney wrote:

Is "NED customer service" real, or spam? I received an email sayng I had a secure message regarding my account from them. Who are they?


I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: security

Hi, rsmaloney - NED could be a North-East Division team. Please PM me the email address you received this message from and I will tell you if it's legit or not. Thank you!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!